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Last Updated: July 16, 2025

At B. LOVE Institute LLC., we strive to ensure your satisfaction with every purchase. If you are not completely satisfied, we offer the following refund and return options.

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1. Eligibility for Refunds & Returns

• Services may be eligible for a partial or full refund if canceled before completion (see terms below).

• Digital products (e.g., software, downloads) may have different refund conditions due to their nature.

2. Non-Refundable Items

The following are generally not eligible for refunds unless defective or incorrectly delivered:

• Custom-made or personalized items

• Gift cards or downloadable software (unless faulty)

• Services already rendered

3. How to Request a Refund or Return

To initiate a refund or return:

1. Contact us within the eligible period at blove.insti2ute@gmail.com / beta.love.societyllc@gmail.com

2. Provide:

   • Order number

   • Proof of purchase (receipt/invoice)

   • Reason for return

3. If approved, we will provide return instructions (if applicable).

4. Refund Processing

• Refunds will be issued to the original payment method within 5-10 business days (e.g., 5–10 days).

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item:

• Notify us within 7 business days before services (e.g., 7 days).

• Provide photos/video evidence if requested.

6. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

1. Check your bank/credit card statement.

2. Contact your payment provider (processing times vary).

3. If the issue persists, email us at blove.insti2ute@gmail.com / beta.love.societyllc@gmail.com

7. Changes to This Policy

We reserve the right to update this policy. Changes will be posted here with a new "Last Updated" date.